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Most Recent Blog Posts (All Topics)

As IT departments become business problem solvers in addition to administrating devices and troubleshooting for users, they are rapidily running out of time.  It would be great if they could get more control over time itself.  Managed Service Providers (MSP’s) can assist with some of these time management issues: Save Time: IT staff may be trained... Read More »

Problem: Your expensive IT staff is now changing passwords and adding new employees to your Exchange directory.  Problem: Your key IT projects are not being completed and but you must continue to support your user community. Problem: The benefits of your technology purchases and operational efficiencies are undermined if you can’t quickly resolve... Read More »

Filed under Managed Services, 24x7 Help Desk Services, Help Desk, Service Desk, U.S. based Help Desk by Michael Brinks on Mar. 26, 2014

Exchange upgrades are always challenging as each version of Exchange released over the last decade has brought about massive changes in the back-end infrastructure.  Three things you’ll need to know before you can start to plan your upgrade: 1.      How to upgrade:  There is no direct in-place upgrade path from 2003 to 2013.  What you will need to... Read More »

One of our customers wanted to know more about the “self-evaluation” cycle that I mentioned in my last post (The Value of the Plan, Build, and Run model).   For Critigen, each project is an opportunity to increase knowledge as there is an opportunity to capture “lessons learned” throughout the life cycle of the project.  At a thirty thousand foot... Read More »

Filed under Managed Services, build, ITIL model, Managed Services IT Support, plan, Run by John Moyles on Nov. 13, 2013

  For those not familiar with the Plan, Build, Run (PBR) model, it separates the IT shop into three separate teams: ·        Plan – This team works with clients to document and identify stakeholder requirements, and the leverages that knowledge to architect end-to-end technology solutions.  This team works closely with clients to ensure solutions... Read More »

Filed under Managed Services, build, IT Managed Services, PBR, plan, run IT project and support model by John Moyles on Nov. 4, 2013

NEPA Information shared with puoblic

Effective information management is instrumental to the success of any major project governed by the National Environmental Policy Act (NEPA) or other state or local environmental regulations.  From collecting data in the field to managing data for impact analysis to archiving the project data record, good data management and collaboration... Read More »

Filed under Putting GIS to Work, data management, Environmental Analysis, GIS Integration, NEPA by Frank Orr on Oct. 22, 2013

Research from CIO magazine in their "2013 State of the CIO Survey" discusses how CIO's are now being more effective about building relationships with their non-IT stakeholders and are now viewed more as a business peer. CIO’s  and IT managers are building these non-IT relationships by focusing on solving business problems and providing solutions... Read More »

Filed under Managed Services, by Michael Brinks on Sep. 30, 2013

Research reports regarding Managed Services issued last week forecast: The Managed Services global market will grow from $143 billion this year to $256 billion in 2018 Compound Annual Growth rate will average 12.4% Services include data center, information, mobility, infrastructure, communications and security North America is projected be the... Read More »

Filed under Managed Services, by Michael Brinks on Aug. 14, 2013

Integrating SAP & GIS for Work Order Management

Integrating GIS to SAP has many advantages to an organization’s GIS team, its SAP user base and the enterprise bottom line.  Defining the expected benefits in your organization and understanding the requirements of integrating to SAP are the first keys to a successful integration. The first thing to consider for GIS teams looking at integration is... Read More »

Filed under Putting GIS to Work, SAP-GIS Integration by Jeff Laber on Aug. 9, 2013

balloon mapping aerial image final

While many of the Critigen team were headed for the Esri International User Conference in San Diego, Critigen Innovator Ed Roworth was exploring DIY balloon-based aerial imagery acquisition, and training the next generation of geo geek at the same time With summer in full swing it’s a good time to get outside and do something fun with the family.... Read More »

Filed under Putting GIS to Work, Survey & Mapping by Ed Roworth on Jul. 22, 2013

Jack Dangermond, Esri UC plenary

At the 2013 User Conference, Esri showcased updates and advancements to their server and desktop products.  The upgrade from ArcGIS Server 10.1 to 10.2 will be automated and will offer a host of new functionality particularly in the areas of administration, database support, and security. A revamped site administration interface brings... Read More »

Filed under Putting GIS to Work, ArcGIS 10.2, ArcGIS Platform by Rob Grabarek on Jul. 17, 2013

Critigen Innovation at the Esri UC 2013

May thanks to all who visited with us this year at the booth, in private meetings and who attended our paper sessions! Check out our photo album from the 2013 Esri UC Solutions & Demos Medicare Mapper A free iPad app that demonstrates the result of: big data + touch interface + geography + Critigen This app pulls a million record data set... Read More »

Filed under Putting GIS to Work, Esri by Ty van den Akker on Jul. 13, 2013

Old IT Technology

Ok, it’s no news technology changes, and we understand that for a period of time, railroad technology may have been a prominent infrastructure investment.  Employee collaboration and customer care rate as the most significant infrastructure investments today’s business environment.  How is your business making this investment?  Are you still... Read More »

Clean Vehicles San Francisco by ZIP

Congratulations to our friends over at California Center for Sustainable Energy (CCSE) on launching the Clean Vehicle Rebate Project (CVRP) Interactive Rebate Map.  The tool makes tracking plug-in electric vehicle adoption trends in California easier, showing the distribution of more than 20,000 cars rebated by the CVRP. CCSE administers the CVRP... Read More »

Filed under Putting GIS to Work, ArcGIS Platform, GIS Consulting Projects, Renewable Energy by Ty van den Akker on May. 31, 2013

NodePDX GIS Developers & Node.js

Think Node.js is just is a back-end tool?  Think it’s not relevant for GIS developers?  NodePDX, held in Portaland, Oregon last weekend provided plenty of evidence to the contrary and some other tasty morsels for spatial developers.  Even if you work primarily with Javascript intended to run on the front-end (in a web browser), you need to become... Read More »

Filed under Putting GIS to Work, ArcGIS Platform, GIS App Dev by Loren Mueller on May. 22, 2013

Geospatial Solutions Company of the Year 2012 Award

We don’t blog to toot our own horn, but we readily acknowledge this one comes close as we thank Geospatial Media and Communications for naming Critigen Geospatial Solutions Company of the Year for 2012. We were honored to be recognized by Geospatial Media and Communications; their reputation as a quality global publication and the independence of... Read More »

Filed under Putting GIS to Work, by Ty van den Akker on May. 22, 2013

ArcGIS Online App showing Nuclear Plant population change

On March 11, 2013 we passed the two year anniversary of the devastating Japan earthquake and subsequent meltdown of the reactors at Fukushima Daiichi.   The lessons learned from this tragic event are long and sobering to anyone who cares to read about it. An article in my local newspaper caught my eye, though. The article covered a GAO report... Read More »

Filed under Putting GIS to Work, ArcGIS Online, ArcGIS Platform by Ed Roworth on May. 10, 2013

New IT workers part of a self service generation.

Every person seems to have a different set of evolving IT needs.  With broadband access connecting to smartphones, laptops and tablets, in people’s homes, their expectations are equally high in the workplace.  Teenagers share wireless access in their homes with their friends because they don’t want their friends to be “disconnected.”  Elementary... Read More »

Filed under Managed Services, by Michael Brinks on May. 7, 2013

Bighorn Sheep range analysis on the ArcGIS Platform

Bighorn sheep are timeless symbols of the Wild West, but their numbers have plummeted to just 8% of their peak population. Surprisingly, a significant cause of this decline is disease transmitted from domestic sheep. To mitigate disease spread, US federal land management agencies and state wildlife managers have discouraged shared use of ranges... Read More »

Filed under Putting GIS to Work, ArcGIS Platform, GIS App Dev, GIS Consulting Projects by Bo Wilmer on Apr. 24, 2013

ITSM compared to an HVAC system

Imagine everyone had their own individual Heating, Ventilation and Air Conditioning (HVAC) system, one complete system for each tenant in your building.  Clearly, this would be a waste of floor space, energy and something that would be a challenge to manage.  Information Technology Service Management systems (ITSM’s) can be viewed exactly the same... Read More »

Filed under Managed Services, by Michael Brinks on Apr. 17, 2013