Helping clients integrate their GIS with enterprise systems to transform their business.
Many of Critigen’s clients in Oil and Gas, Utilities, Transportation, and State and Local Government encounter similar problems with multiple silos of data due to legacy technologies and organizational changes. Using our knowledge and experience from dozens of GIS integration projects we help clients break up their data silos and integrate a common source of geographic data with other key business systems to support processes across the enterprise from the customer to the office to the field. With a focus on understanding a client’s business processes and challenges we help clients with all phases of geographic transformation from building a strong geospatial foundation to integrating complex business systems.
Hydro One, Ontario’s largest electric utility, was facing challenges with capturing information about the assets they put into service and entering the data into their back-office systems. Their legacy process was paper-based, and edits in the field were captured as pen and ink notes on the design. Critigen helped take the process from 6 months to 6 days and ensure it supports data consistency between SAP and GIS
Working with Hydro One and its stakeholders Critigen designed and built a process that enables line crews to digitally update designs in the field and push that data back to GIS and SAP in days, not months. With the new process crews can view assets on the map in their true location relative to connected assets and customer locations. Crews avoid unnecessary trips to assets that don’t require maintenance and they can see other crew locations on the map for better coordination and mutual aid. GIS and SAP data is synchronized nightly and delivered via Critigen’s Geocache Manager™ as an offline cache to the mobile device, allowing workers to click on the map for timely asset information. An enhanced “As-Built” editing tool allows workers to update electrical asset information during installation, resulting in better data governance, improved latency and safety.
Critigen is the only company with experience deploying multiple GIS/SAP integration solutions (SAP, 3rd Party, Custom).
We focus on understanding our client’s challenges and business processes, so we can recommend the best technical solution.
As geospatial professionals we understand how GIS works within the enterprise and help to make sure it’s integrated correctly with other business systems.