remote monitoring and management services, RMM, RIMM, remote monitoring & management, IT management services, remote monitoring and management as a service

Remote Monitoring & Management

Phone: +1.303.728.3335
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Remote Monitoring & Management

24x7 Management of all your IT Devices

Use the latest arsenal of IT remote management and monitoring tools available to increase your system performance and reliability.  Get the benefits of using our staff of IT experts and advanced IT management tools for a fixed monthly fee.

RIMM Help Desk Center in Denver, Colorado

Free your organization from the operating costs associated with 24x7 monitoring and management, including staffing and infrastructure, by leveraging remote infrastructure monitoring and management (RIMM) services from Critigen.

Located in North America, Critigen's Enterprise Operations Centers (EOCs) utilizes industry-leading monitoring and management tools to manage remote client environments.

Find out why we are the fastest growing remote IT infrastructure monitoring and management services company in the Rocky Mountain West.  Contact Us to find out how your organization can begin to save money and focus IT staff on solving business problems rather than day-to-day IT infrastructure management.  

 

Critigen's Remote Monitoring and Management services include:

  • Industry leading Service Level Agreements (SLA) customized to fit your needs
  • Monitoring of IT infrastructure elements including; servers, networks, security elements, storage, backup, disaster recovery elements, wireless access points and more
  • Management of Public, Private or Hybrid cloud environments in any configuration over multiple vendors and locations
  • Enterprise-class monitoring tools, software and networking administration tools
  • Application monitoring
  • Capacity analysis and forecasting
  • Server Administration and optimization, DNS administration
  • Malware and spam protection
  • Load balancing and cluster management
  • Virtual infrastructure management
  • Continuous monitoring for database, operating system, SNMP and hardware issues
  • Monitoring of availability and uptime
  • Management of mobile applications, corporate sites, rich media sites and test and development sites supported
  • Microsoft Servers, Linux Servers, VMware environments, Hyper-V, Enterprise solutions (i.e. PeopleSoft, Oracle, Citrix, Siebel, Hyperion), supported (call us to find out if your device can be supported)
  • Use of leading-edge advanced software server and networking administration tools
  • Access to real-time portal monitoring of components processes and host server workloads
  • Applications management, Database management, Network Management, Systems Management

 

Let Critigen RIMM services maximize your organization's performance, reducing time to respond and decreasing your environment's downtime.

 

 

Colorado-based firms enjoy additional benefits of having a Denver IT support partner.

View a one-page Summary of Critigen's Managed Services solutions and services.

Learn more about Critigen's Data Storage facilities.

Learn more about Critigen's Remote Monitoring and Management services.

Learn more about Critigen's Backup and Disaster Recovery services.

Learn about the technology partners that help deliver Critigen IT support services.

Learn more about Critigens IT Services Mission and how Critigen's people and processes make a difference.

Critigen is committed to improving the quality of life throughout the areas we serve.  Learn more about the community organizations we support.

 

Contact Us Today to find out how Critigen's IT services can empower your people, processes and performance.