Use the latest arsenal of IT Remote Management and Monitoring (RIMM) tools available to increase your IT system performance and reliability. Get the benefits of using our staff of U.S. based IT experts and advanced IT management tools for a fixed monthly fee.
Free your organization from the capital costs associated with 24x7 monitoring and management, including staffing and infrastructure, by leveraging Remote Infrastructure Monitoring and Management (RIMM) services from Critigen. Your It infrastructure runs your entire enterprise so don't take a chance with your IT support.
Located in North America, Critigen's Enterprise Operations Center (EOCs) utilizes industry-leading monitoring and management tools to manage remote client environments.
Find out why we are the fastest growing IT infrastructure monitoring and management services company in the Rocky Mountain West. Learn how your organization can begin to save money and focus IT staff on solving business problems rather than day-to-day IT infrastructure management.
Critigen's Remote Monitoring and Management services include:
- Industry leading Service Level Agreements (SLA) customized to fit your needs
- Monitoring and support of IT infrastructure including; servers, networks, security elements, storage, backup, disaster recovery, wireless access points and more
- Management of Public, Private or Hybrid cloud environments in any configuration over multiple vendors and locations
- Enterprise-class monitoring tools, software and networking administration tools
- Application monitoring and support
- Capacity analysis and forecasting
- Server Administration and optimization, DNS administration
- Malware and spam protection
- Load balancing and cluster management
- Virtual infrastructure management and support
- Continuous monitoring for database, operating system, SNMP and hardware issues
- Monitoring of availability and uptime
- Management of mobile applications, corporate sites, rich media sites and test and development sites supported
- Microsoft Servers, Linux Servers, VMware environments, Hyper-V, Enterprise solutions (i.e. PeopleSoft, Oracle, Citrix, Siebel, Hyperion), supported (call us to find out if your device can be supported)
- Use of leading-edge advanced software server and networking administration IT support tools
- Access to real-time portal monitoring of components processes and host server workloads
- Applications management, Database management, Network Management, Systems Management
- Use of ServiceNow an advanced trouble ticket, incident and problem management system
Let Critigen RIMM services maximize your organization's performance, reducing time to respond and decreasing your environment's downtime.