Enterprise Outsourcing Services

For organizations considering comprehensive management of systems, business processes, staffing as well as leadership, Critigen offers enterprise outsourcing programs on a global scale. Critigen tailors each engagement to meet specific client business needs by carefully considering size and complexity. Critigen leverages its broad spectrum of dedicated/shared managed services, technology experts and program management methodologies to provide a solution that is focused on client objectives while seeking to reduce overall program operating costs. "On-demand" business service engagements can include an entire function or discrete activities within multiple business functions.

Critigen has successfully executed wide-scale projects that achieved standardized, repeatable processes under one integrated governance structure. Organizations capitalize on an outsourcing methodology that enables better administration, management and measurement of business KPIs. Savings from enterprise outsourcing result from:

  • Standardized Operations
  • Simplified Governance
  • Lowered Risks through Operational Efficiencies
  • Reduced Redundancy Costs
  • Cost Maintenance and Budgeting
  • Mapping IT to Performance Matrixes
  • Consolidated Vendor Management
  • Improved Workforce Performance through Proven Process Design
  • Customers served more effectively

View our client case studies for examples of our managed services at work or download our capabilities brochure (PDF). Contact our managed services team at ManagedITServices@critigen.com.

SERVICES INCLUDE

Client Snapshot

Aurora, CO Water Dept.

Critigen automated the construction and program management business processes for Aurora's $659.0M project, helping garner a cost savings of $100M.

News + Events

Mature Data Management

Posted: 10/13/2010

Florida’s Seminole County Environmental Services Division (SCESD) is in the midst of a major capital improvement program (CIP) to upgrade and expand its infrastructure to support current and projected demand for water, wastewater and reclaimed water service. The utility was in need of a tool that improves coordination between vital business activities and increases information visibility and work process efficiency for the SCESD.

Next Generation Infrastructure

Posted: 10/1/2010

This is a four-part series on location-based business integration with a focus on supporting the design, construction, operation, and maintenance of physical infrastructure such as transportation, communications networks, and government facilities.